How to fix Star Wars Jedi Crashing on Launch, Not loading & Black Screen issues

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May 09, 2023

By admin

Star Wars Jedi: Survivor is a thrilling action-packed game that puts you in the shoes of a young Jedi named Cal Thesis, who continues to fight against the Empire during the Galaxy’s darkest periods. With upgraded force powers for the Jedi and newer planets to explore, the game has received positive reviews for its engaging story and immersive game play.

However, it is not uncommon for new game launches to come with problems. If you are one of those players who is facing issues like the game crashing on launch, not loading at all, or the screen going black, fear not - there are several steps you can take to try and fix these issues. In this article, we'll walk you through some of the most effective solutions to help you get back to playing this epic adventure PC game in no time.

Method 1. Change Priority in Task Manager

Method 2. Update Full-Screen Optimizations & DPI Settings

Method 3. Delete files in the “UnrealEngine” folder

Method 4. Update Drivers (Nvidia & AMD)

Method 5. Update in-game settings

Method 6. Disable Overlay Apps

1. Change Priority in Task Manager

Changing the priority of a process can help to ensure that it gets more CPU resources, which can lead to improved performance. Several gamers were able to reduce the crashes by following this method. To apply this method,

Launch the game.
Press Ctrl+Alt+Del and select “Task Manager”.
Click on the “Details” menu on the left.
Find the “JediSurvivor.exe” (in-game installation directory) file and right-click on it.
Navigate to “Set Priority” and select “Real Time”.
Go back to the game.

If the game still crashes then, try updating “Set priority” to “High”. But, make sure other important applications on your PC are not impacted due to this change. However, you can always revert back to the previous settings in case you notice other issues.

2. Update Full-Screen Optimizations & DPI Settings

Full-Screen Optimizations can sometimes cause compatibility issues, leading to performance issues or even crashes. Disabling this feature can help ensure that these programs run smoothly and without any issues.

Steps to follow,

Navigate through the game installation folder to find “JediSurvivor.exe”.
Right-click and select properties.
Select the “Compatibility” tab.
Select the check box next to the ”Disable full-screen optimizations” option.
Next, click on the “Change high DPI settings” button.
Select the check box “Override high DPI scaling behavior. Scaling performed by:”.
Select “Application” from the drop-down.
Select “OK” and launch the game.

By updating the DPI settings, you basically disable scaling and leave it to the game rather than Windows to handle the resolution aspect.

3. Delete files in the “UnrealEngine” folder

To delete files in the UnrealEngine folder, follow these steps,

Press Win+R buttons.
Type “%appdata%” and click on “OK”.
Next, navigate to this path “AppData\Local\UnrealEngine”.
Delete all the folders inside the UnrealEngine folder.
Launch the game.

4. Update Drivers (Nvidia & AMD)

Updating Nvidia/AMD drivers has helped to fix the black screen and the game crashing issue for many users. To update the driver, follow these steps,

Go to the Nvidia website, download, and install GeForce Experience.
Open GeForce Experience, select “Drivers” and click on the “Check For Updates” button. If any new driver update is available, then download and install the latest version of Nvidia Driver.
Alternatively, on the Nvidia website, under “Manual Driver Search” enter the requested details of the GPU you need to update the driver for.
If any latest drivers are available then download the driver installation file to your PC.
Once the download is complete, open the downloaded file and begin the installation of the driver.
During installation, under “Installation Options” select “Custom (Advanced)” and click on “Next”.
Select the “Perform a clean installation” check box under “Custom Installation Options” and select “Next”.
After the installation is complete, restart your computer and launch the game.

AMD users can visit this website - AMD, enter the requested details, and select “Submit”. In the next screen, based on your OS version download the driver file. Once the download is complete, install the driver and launch the game to see if the error is fixed.

5. Update in-game settings

The following Visual settings can help to avoid crashes,

Launch the game from the Steam/EA App.
Go to “Options”.
Select the “Visuals” tab.
Update the following settings,

Window Mode to “Windowed Fullscreen”

Ray Tracing – Toggle Off

VSYNC – Toggle Off

AMD FidelityFX Super Resolution – Unselect “Quality”

Watch the video below to see how these settings are updated in the game.

6. Disable Overlay Apps

Overlay apps use system resources, such as CPU and RAM, to display the overlay, which can affect game performance. Also, overlay apps like Discord, Nvidia Geforce Experience, Riva tuner, Razer Synapse, MSI Afterburner, etc. can cause conflicts with other software that the game is using. This can result in crashes, freezing, or other issues that can disrupt gameplay. Disabling the overlay apps can help to avoid these conflicts and improve the overall performance of the game.

To disable the Discord overlay, you will need to follow these steps:

Open Discord and click on the User Settings icon (the gear icon) in the bottom left corner of the screen.
Navigate to the "Overlay" tab.
Toggle off the "Enable in-game overlay" option.
Click on the "X" button to close the settings.

To disable the NVIDIA GeForce Experience overlay, follow these steps:

Open the NVIDIA GeForce Experience application.
Click on the "Settings" gear icon located in the upper right corner of the application.
Select "General" from the left menu.
Toggle off the "In-Game Overlay" option.

To disable the MSI Afterburner overlay, follow these steps:

Open MSI Afterburner.
Click on the "Settings" gear icon located in the upper right corner of the application.
Select the "Monitoring" tab.
Uncheck the box next to "Show in On-Screen Display".
Click on "OK" to save the changes.

To disable the Steam overlay, follow these steps:

Launch Steam.
Go to “Library” and find the Hogwarts Legacy game.
Right-click on the game and select “Properties”.
Select “General” on the left menu.
On the right pane uncheck the box next to "Enable the Steam Overlay while in-game."

Note: If there are any other in-game overlays make sure to disable them as well.

We hope that this guide has helped you to address any problems you may have experienced with the game, whether it crashes on launch, not loading, or has black screen issues. By following the steps outlined in this article, you should be able to get back to playing this exciting adventure game in no time. Remember to stay patient and reach out to the Star Wars: Jedi Survivor support team if you continue to encounter issues.